General Terms Dappre

Version 1.5, 16 June 2025

1. Definitions

Dappre

Dappre is offered by Dappre B.V. This company has its registered office at Eindhovenseweg 22a in Boxtel and is registered in the Commercial Register of the Chamber of Commerce under number 72325747.

Dappre app

The mobile application, including the digital ecosystem (which includes the website) through which the Services are offered. The Dappre app is the property of Dappre B.V.

2. Services

Dappre Cards

The service offered by Dappre B.V. that allows people to store and use digital cards from within the Dappre app without sharing personal data.

Dappre Clubs

The service offered by Dappre B.V. that allows people to save for their favourite club(s) and for themselves.

Dappre Coins

The service offered by Dappre B.V. that allows people to save Coins by moving or spending.

3. General information

1. These Dappre General Terms and Conditions apply to the Dappre app, and the Services offered by Dappre B.V.

2. The use of the Dappre app and the Services is subject to these General Terms and Conditions.

4. General terms and conditions

4.1 Right of use

The Dappre app and the Services are intended for individual use by natural persons (participants). For any form of use deviating from that permitted, the participant should contact Dappre B.V. in advance, so that it can be assessed what solutions are available for the specific need(s) of a participant and based on what conditions they can be offered.

4.2 Connecting bank account

Dappre Clubs cannot be used until a participant has linked this service to his or her bank account. To link Dappre Clubs to the participant’s bank account, Dappre uses the services of EnableNow. EnableNow is supervised by De Nederlandse Bank for this purpose. A participant in Dappre Clubs must meet the conditions set by EnableNow and the legislature.

You can only save based on debit card payments.

Missing transactions can only be retrieved up to a maximum of 7 days after the purchase was made and only in the month the purchase was made. It is therefore important that you report a missing transaction within that period!

4.3 Duty of care participant

The Dappre app allows users to make a backup. A participant has the free choice to make use of this built-in backup possibility and therefore this action is not automated. The participant who does not use the backup capability can no longer access his or her balance. This is because Dappre does not have the key needed to access that balance.

5. Care and liability

5.1 Management of balances

Dappre B.V. declares that,

• it will manage the balances in Dappre Clubs in accordance with the requirements that have been or will be imposed on them by laws and regulations and in accordance with the guidelines of the supervisory authorities.

5.2 Limitation of liability

The total of Dappre’s liability to any participant shall not, under any circumstances, exceed the amount of such participant’s balance. Dappre shall not be liable for any other losses or damages, including indirect or consequential damages.

5.3 Responsibility/liability in relation to duty of care.

Dappre cannot be held responsible or liable if a participant fails to comply with the duty of care set out in Article 4.3 of these General Conditions.

5.4 Exclusion of liability for services provided by third parties.

Dappre hereby expressly excludes any liability for services provided by EnableNow and/or by a participant’s bank.

5.5 Force majeure

Dappre B.V. is not liable for a breach of an obligation under these General Conditions if it is hindered or impeded in the performance of its obligations by a cause beyond its reasonable control.

5.6 Improper use

Dappre B.V. disclaims any liability for the use of the Dappre app or the Services in a manner not expressly permitted.

5.7 Limitation of compensation in case of damage.

As part of its services, Dappre B.V. has taken out liability insurance. In cases where users have suffered demonstrable damage due to a loss of connections whose cause is demonstrably attributable to Dappre then the amount of compensation will be limited to the amount paid out by the insurer of Dappre B.V. in such cases.

6. Availability of the Dappre app and the Services

Dappre provides the free version of the Dappre app and the Services without any implied or express warranties as to the availability of the Dappre app and the Services. Dappre may interrupt its service based on the Dappre app and the Services for maintenance, repairs and upgrades, or due to network or equipment failures. Dappre may discontinue some or all its Services at any time, including certain features and support for certain devices and platforms. Events beyond Dappre’s control may affect Dappre’s service or the availability of the Dappre app or the Services, such as natural events or other force majeure situations.

7. Termination

Dappre B.V. may modify, suspend or terminate access to or use of the Dappre app if these Terms and Conditions or the intent thereof are violated in any way.

8. Dispute resolution: applicable law and choice of forum

1. The services provided by Dappre B.V. based on the Dappre app and the Services are governed exclusively by Dutch law, even if an obligation is wholly or partly performed abroad or if a third party involved in the legal relationship between the parties is domiciled there.

2. The Dutch District Court of Oost-Brabant has exclusive jurisdiction to take cognizance of disputes between Dappre B.V. and the user of the Dappre app and/or the Services, unless imperatively prescribed otherwise by law. Nevertheless, Dappre B.V. and the user have the right to submit the dispute by mutual agreement to the competent court according to the law.

3. Both Dappre B.V. and the user of the Dappre app and/or the Services will only be able to invoke the courts after they have made every effort to settle a dispute by mutual agreement, whether by amicable settlement, mediation or arbitration. When Dappre B.V. and user opt for arbitration, they shall jointly appoint one arbitrator.

4. In case of out-of-court dispute resolution, Dappre B.V. and the user of the Dappre app and/or the Services shall each bear their own costs and the costs incurred for Dappre B.V. and the user of the Dappre app and/or the Services jointly shall be divided equally between Dappre B.V. and the user of the Dappre app and/or the Services.

9. Acceptance of General Conditions

By using the Dappre app and/or the Services, the user of the Dappre app and/or the Services accepts these General Terms and Conditions to the exclusion of any differing own terms and conditions of the user of the Dappre app and/or the Services.

10. Amendment and addition of General Terms and Conditions

These General Terms and Conditions may be amended or supplemented by Dappre. When this happens the user of the Dappre app and/or the Services will receive a notification of this in the Dappre app. Any further use the Dappre app and/or the Services after such notification is made shall constitute acceptance of the amended and/or supplemented version. The most current version of the General Terms and Conditions published on dappre.com shall always apply.

11. Notification Procedure

Notifications must be in writing and will be sent either by e-mail (unless it is a notification regarding legal proceedings), or by sufficient mail. Any notification to Dappre may be sent to Dappre B.V., Eindhovenseweg 22a, 5281 RA Boxtel, e-mail: [email protected].

As Dappre B.V. has no contact details of participants, it cannot send notifications to participants except in a response to a notification from a participant, in which that participant has included contact details.

12. Additional provisions Dappre Clubs

1. Dappre B.V. limits the amount a participant can save for himself to a maximum allowed amount. Amounts received while the participant’s balance is already filled with the maximum allowed amount are automatically added to the savings amount for the respective participant’s Clubs.

2. If a participant has not spent the amount he has saved for himself within 36 months, it will be allocated to the last club(s) chosen by the participant, with deduction of the fee that will then be due to Dappre in accordance with the rates that will then apply.

13. Final provision

If any provision of these General Conditions is invalid or unenforceable, this shall not affect the validity and enforceability of the remaining provisions of these General Conditions. Such an invalid or unenforceable provision shall be replaced by a valid and enforceable provision that most closely approximates the effect intended by the participant of the invalid or unenforceable provision.