Personal Data Processing Policy

Versie 1.8, 16 juni 2025

This is Dappre B.V.’s Personal Data Processing Policy regarding the use of the Dappre App and the dappre.com website (collectively “Dappre”). This Personal Data Processing Policy explains how Dappre handles your personal data when you use our app and services. Your privacy is important to us, and we take great care to properly protect the information you share with us.

1. When does this Personal Data Processing Policy apply?

You can use Dappre without Dappre having access to your personal data.

Within Dappre, the Cards module allows you to add and use all your loyalty cards, gift cards, vouchers and savings cards anonymously.

With Dappre Clubs, you save anonymously for your favourite club by making purchases from partners in the Dappre network.

Using the Coins module in the Dappre App, you can collect distance, time, exercise frequency and heart rate data from your cycling and walking activities. The data collected this way by your phone is processed on the device to calculate the reward you are entitled to. You can share the outcome of this calculation with Dappre to claim that reward.

Within the Dappre app and on dappre.com, you may find one or more links to third-party websites or online services. You are free to use or not to use these links. However, we accept no responsibility for the processing of your personal data by the operators of these websites or services. Therefore, this Personal Data Processing Policy does not apply to them.

Dappre processes personal data as a provider of an information society service as referred to in Section 15(3) Book 3 of the Dutch Civil Code, to which Section 196c Book 6 of the Dutch Civil Code applies.

In addition, the services provided by Dappre are subject to Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (“Directive on electronic commerce”), as amended by Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022 on a single market for digital services and amending Directive 2000/31/EC (Digital Services Regulation).

In cases where Dappre independently or jointly with others establishes purposes and means of processing personal data then the relevant provisions of the Regulation (EU) 2016/679) of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

3. Who is responsible for your data?

The private limited liability company Dappre is the controller of personal data processing as described in this Personal Data Processing Policy:
Dappre B.V.
Eindhovenseweg 22a
5281 RA Boxtel
Chamber of Commerce number: 72325747

4. What data can Dappre process at your request?

If you have chosen to save for your club dues within the Clubs module and, after paying the dues from your linked bank account, request payment of the saved amount to yourself, Dappre will need your bank account number and name in order to make the payment. Immediately after payment, Dappre deletes this information.

If you choose to use the Coins module in the Dappre App you can collect the following health related data:

  1. CyclingPedalingCadenceRecord: Information about your cycling cadence frequency in order to reward you with Coins.
  2. DistanceRecord: Distance covered by cycling and walking activities, which is the basis of the Coins reward program.
  3. ExerciseSessionRecord: Walking and cycling exercise sessions, as these generate rewards.
  4. HeartRateRecord: Heart rate data to improve the accuracy of activity tracking within the app.
  5. StepsCadenceRecord and StepsRecord: This data is used to track your steps within the app so that rewards match the effort put in.

5. The dappre.com website

On our websites dappre.com we keep general visit data. This information is used to analyse visitor and click behaviour on the website. Dappre B.V. uses this information to improve the functioning of the website. This data is anonymized as much as possible and is not shared with others.

6. Dappre through Social Media

Dappre B.V., like you, may be active on various social media platforms. When you communicate with us through social media (for example, when you post comments, upload media or send a personal message we may receive personal data from you (such as your username, profile picture, place of residence, email address or your gender). In such a case, we will only process the personal data we need to handle your message, question or complaint as described in this Personal Data Processing Policy.

The use of social media websites is subject to the terms and conditions (including the Personal Data Processing Policy, commonly referred to as the “Privacy Policy”) of the relevant social media websites. We encourage you to read those terms of use and other statements carefully as well. These may differ from Dappre’s Personal Data Processing Policy. The Terms and Conditions, Cookie Policy and this Personal Data Processing Policy do not apply to the use of such social media platforms.

7. Automated decision-making

Dappre does not make decisions based on automated processing about matters that could (significantly) affect you. These are decisions that are made by computer programs or systems, without the presence of a human being (e.g. an employee of Dappre).

8. Which third parties have access to your data?

Dappre B.V. engages external processors in the performance of its services and other business activities. To the extent that these processors process your data in the performance of the relevant services and business activities, they do so on behalf of Dappre B.V. and Dappre B.V. has implemented the required legal, technical and organizational measures to ensure that your data are processed solely on the instructions of Dappre B.V.

Only if Dappre B.V. is legally obliged to do so will personal data be provided to supervisory authorities, tax authorities and investigative bodies. In this context, your personal data may also be transferred to recipients in countries outside the European Economic Area. Dappre B.V. will in such cases take appropriate measures prescribed by law or reasonably necessary to ensure that your data is protected as well as possible.

9. How do we secure your information?

Dappre B.V. takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

If you have the impression that your data is not properly secured or there are indications of abuse, please contact us by sending an e-mail to [email protected].

10. Asking a question or filing a complaint

You can ask us at any time to view, correct, supplement, limit or delete your personal data. You also have the right to withdraw your permission for the data processing or to object to the processing of your personal data by Dappre B.V.. You can also request us to send you the personal data that we hold about you in a computer file.

If you want us to send your data directly to another party, we will also do that for you, if it is technically possible.

You can send your request or objection regarding the processing of personal data to [email protected]. We will respond to your request as soon as possible, but at the latest within 4 weeks. If you wish, we will send your data in an electronic format such as XML or PDF.

When you ask Dappre B.V. a question about Dappre or submit a complaint or when you contact Dappre B.V. by phone, e-mail, social media or by mail, we will process your contact data to the extent necessary to handle your question or complaint and possibly also to contact you later with additional information regarding your question or complaint. We use these personal data only for this purpose.

What data do we process for this purpose?

To register your question or complaint, we record it in our registration system. Here we also include contact details such as your name, address, place of residence, telephone number, e-mail address and/or social media account. You can decide which contact information you do or do not want to share with us for the handling of your question or complaint.

How long do we keep your data for this purpose?

We do not keep questions, complaints and contact data longer than 2 years, unless the nature of the question or complaint requires us to keep it longer. You can ask us to remove your contact data earlier at any time.

For any questions or complaints, please contact Dappre B.V. by sending an e-mail to [email protected].


Dappre B.V. respects the Qiy Trust Principles.